Cookie Notice

1. What are cookies?

Cookies are small text files stored on your browser or device. Similar technologies can include local storage tokens, tracking pixels, and session identifiers used to recognize sessions and preferences.

2. Why we use cookies

• Essential: login sessions, authentication, and security controls.
• Performance: reliability monitoring, diagnostics, and error analysis.
• Functional: remembering user preferences for a better experience.

3. Cookie categories in our services

• Strictly necessary cookies: required for core platform operation and account access.
• Analytics/performance cookies: used to understand platform performance and improve stability.
• Third-party service cookies: may appear where integrated services (for example payment or external communications providers) are used.

4. Managing cookie preferences

You can control cookies through browser settings (including blocking or deleting cookies). Blocking essential cookies may impact your ability to sign in, maintain sessions, or use certain platform features.

5. Consent and legal basis

Where required by applicable law, we request consent before using non-essential cookies. Essential cookies are used to provide the services requested by users and customers.

6. Data sharing via cookies

Information derived from cookies may be shared with service providers supporting hosting, security, analytics, and payment workflows, only to the extent necessary for service operations.

7. Retention periods

Some cookies are session-only and expire when the browser closes. Others persist for limited durations to support security and preference continuity.

8. Ghana regulatory references

• Data Protection Act, 2012 (Act 843).
• Electronic Transactions Act, 2008 (Act 772).
• Cybersecurity Act, 2020 (Act 1038), where applicable.

9. Changes to this notice

We may update this Cookie Notice periodically. Material changes will be posted with an updated effective date.